Payment & Returns Policy

Full payment is required at the time you place your order, prior to PUB Hearing shipping the product to you..

You may return your hearing aids to us within 30 days of payment, subject to you providing us with proof of purchase and on condition that the product you received was not what was described on the website, or we sent you a product different to what you ordered, or the product was faulty when the audiologist initially set it up, in which case PUB Hearing will replace your hearing aids for the same model or exchange your hearing aids for a different model of your choice.

All returned hearing aids must be in as new, undamaged resaleable condition.

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